Delivery and Returns

Please click here for updates on deliveries during COVID-19.

UK Deliveries

Our delivery is free to UK.

We are part of the slow fashion revolution and all our products are MADE to ORDER.

OCCASIONWEAR: please allow 3-4 weeks for your order to arrive. This will give us time to ensure your garment is perfect for your special occasion.

TEES: please allow 2 weeks for your order to arrive.

Get in touch for more info: info@braxfield-design.com

 

International Deliveries

We will charge a fee for deliveries outside the UK (Europe, US and Australia).

EUROPE: 15£ fee

UNITED STATES: 20£ fee

AUSTRALIA: 20£ fee

UNITED ARAB EMIRATES: 20£ fee

QATAR: 20£ fee

RUSSIA: 20£ fee

We don’t deliver to Africa, Asia and South America

Get in touch for more info: info@braxfield-design.com

 

Duties & Taxes

If you purchase products for delivery to an international destination, your order may be subject to import duties and taxes which are applied when the package reaches that destination.

You must comply with all applicable laws and regulations of the country for which the products are destined.

We will not be liable or responsible if you breach any such laws.

Get in touch for more info: info@braxfield-design.com

Returns

If are not satisfied with your purchase, we will exchange or refund your product within 14 days of receipt, provided that:

  1. We receive the return within 14 days after this notice was given.
  2. The item is returned in its original condition- unworn, unused, unwashed, undamaged- with all original tags in place, and packed in the original tissue paper.
  3. The return is posted in the package in which it was received.
  4. The original invoice is included inside the package.

The delivery cost for the return is at your expense.

Please note that we do not refund shipping costs or any duties or taxes incurred.

Payments will be refunded to the original payment method. We will try to be as fast as we can with refunds, usually you will have the refund within 7 working days from the day we receive the product.

Get in touch if you need to return your product: info@braxfield-design.com